Frequently Asked Questions
Everything you need to know about your Oak and Liberty experience.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Orders over $150 qualify for free standard shipping, and most domestic orders arrive within 3-5 business days.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a refund.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our cuts range from slim-fit to oversized depending on the collection.
Are Oak and Liberty products sustainably made?
We are committed to ethical fashion. Our garments are produced in certified factories using high-quality, durable materials designed to last beyond seasonal trends.
Can I change or cancel my order after it's been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and flexible payment options like Afterpay and Klarna.